
Dialpad
Offers an AI-powered platform for unified business communications and support.
What is Dialpad?
Dialpad is an AI-driven communications platform that unifies voice, video, and messaging. It features Agentic AI to automate customer service tasks like scheduling and refunds, while providing real-time coaching and analytics for sales and support teams.
What are the key features?
- • AI-powered cloud platform.
- • Agentic AI for faster resolution.
- • Unified Communications for all channels.
- • Always-on AI Agents for autonomous workflows.
- • Enterprise-grade trust with compliance.
Who should use this?
- Customer service teams.
- Sales representatives needing AI-driven insights.
- Businesses seeking communication platform.
- Organizations scaling customer interactions.
- Teams wanting to automate.
How does Dialpad help with AI visibility?
Dialpad does not help with AI visibility. Instead, it is an AI-driven communications platform that unifies voice, video, and messaging to enhance customer interactions. With its Agentic AI, Dialpad automates various customer service tasks, providing real-time coaching and analytics that empower sales and support teams.
