Inbound leads · Plumbing
Burst line missed-call text
Text back when water is still running and you were on another job.
When to use it
Saturday morning burst line hit voicemail while you were under a sink across town.
Fill these in first
- Voicemail or caller notes
- Emergency roll rules (active flood vs slow leak)
- Address and shutoff questions you always ask
- Next open window if not a roll-now job
- Who gets true floods
Prompt
Draft a missed-call text for an active plumbing leak. Use only the rules below.
Voicemail or notes: {{notes}}
Emergency roll rules: {{emergency_rules}}
Shutoff questions: {{shutoff_questions}}
Next open window: {{next_window}}
Flood routing: {{flood_routing}}
Rules:
- Do not diagnose the pipe over text.
- Ask if water is still running and whether the main is off if unknown.
- Route true floods only through flood routing.
- Keep under 110 words.
Output:
1. Text to send
2. Emergency: yes/no/unknown
3. Missing facts before dispatch
4. Human must review: yes/no + why